ERP strategy is the cornerstone for a successful ERP implementation. A well-thought out and planned strategy helps in implementing your ERP effectively and efficiently. A successful strategy considers the enhancement of people’s experience and engagement, streamlining of the business processes and considering the technology as enablers for the overall business objectives. Lagom enables customers in developing their ERP strategy which is aligned to their overall business objectives and goals. The uniqueness of our offering relies on the fact that our team is product-agnostic, and we have expertise across various ERP solutions such as SAP, Oracle, NetSuite, etc.
Lagom provides advisory services to customers who are in the process of implementing ERP or are thinking to move to a new system, upgrading to a new version or even thinking if they really need an ERP system. Our ERP Road-mapping services assists customers in understanding their requirements, pros and cons of the ERP solutions, upgrade requirements, capability and effort requirements. We help our customers in planning their ERP and business processes roadmap.
Service assessment is a two-stage process that provides our customers the opportunity to evaluate their current end-to-end processes or stream processes (functional and non-functional) and then design a strategic approach to enable, enhance, or extend the services
SERVICE IMPROVEMENT CATALOGUE
This is the discovery stage, where we understand customer’s business requirements, process and operational requirements. In this phase, we evaluate their current pain points, challenges, and the opportunities for improvement. At the end of this stage, a clear catalogue of requirements and opportunities is presented to the customer.
SERVICE IMPROVEMENT PLAN
The service improvement catalogue (SIC) feeds into this plan. It can be referred to as the design phase, where Lagom provides recommendations and a strategic plan to the customer to overcome their process challenges and capitalise on the opportunities available as identified in the SIC. This stage provides a clear roadmap of activities and guiding principles to achieve the required business outcomes.